Your privacy is important to us, so we acknowledge and are committed to protecting your privacy, as
well as that of other third parties who provide personal data to us. The following Privacy Policy
outlines the information we collect about you, how we use the information and the choices you
have to review or restrict this. By using any of our services, you confirm you have read and understood this Privacy Policy.
INTRODUCTION
FIND LOVE SHARE (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when
dealing with personal information. Personal information is information about an identifiable
individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further
information on the Act, see www.privacy.org.nz.
CHANGES TO THIS POLICY
We may change this policy by uploading a revised policy onto the website. The change will apply
from the date that we upload the revised policy.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect personal information about you from:
• you, when you provide that personal information to us, including via the website and any
related service, through any registration or subscription process, through any contact with
us (e.g. telephone call or email), or when you buy or use our services and products
• third parties where you have authorised this or the information is publicly available.
• If possible, we will collect personal information from you directly.
IF WE ARE UNABLE TO COLLECT YOUR PERSONAL INFORMATION
If we are unable to collect your personal data, some or all of the following may occur:
• We may be unable to provide products or services to you, to the requested standard or at all
• We may be unable to communicate with you to provide information about products and
services that you have purchased from us, or may intend to purchase in the future
• Your experience when interacting with us may be delayed or not as efficient as you may
expect
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information
• to provide services and products to you
• to market our services and products to you, including contacting you electronically (e.g. by
text or email for this purpose)
• to improve the services and products that we provide to you
• to undertake credit checks of you (if necessary)
• to bill you and to collect money that you owe us, including authorising and processing credit
card transactions
• to communicate with you
• to conduct research and statistical analysis (on an anonymised basis)
• to protect and/or enforce our legal rights and interests, including defending any claim
• for any other purpose authorised by you or the Act.
DISCLOSING YOUR PERSONAL INFORMATION
We may disclose your personal information to:
• a credit reference agency for the purpose of credit checking you
• other third parties (for anonymised statistical information)
• a person who can require us to supply your personal information (e.g. a regulatory
authority)
• any other person authorised by the Act or another law (e.g. a law enforcement agency)
• any other person authorised by you.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorised
activity, or other misuse.
SECURITY
Your payment is processed through Stripe Payment Gateway. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily
retrievable personal information that we hold and to request a correction to your personal
information. Before you exercise this right, we will need evidence to confirm that you are the
individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably
able to change the personal information, we will make the correction. If we do not make the
correction, we will take reasonable steps to note on the personal information that you requested
the correction.
If you want to exercise either of the above rights, email us at hello@findloveshare.co.nz. Your
email should provide evidence of who you are and set out the details of your request (e.g. the
personal information, or the correction, that you are requesting).
INTERNET USE
While we take reasonable steps to maintain secure internet connections, if you provide us with
personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy
policy relating to your personal information. We suggest you review that site’s privacy policy before
you provide personal information.
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that
we can recognise your browser) to monitor your use of the website. You may disable cookies by
changing the settings on your browser, although this may mean that you cannot use all of the
features of the website.